Cancellation and Makeup Scheduling

Cancelling Lessons and Scheduling Makeup Lessons

Click your Online Schedules link (at the bottom of most emails from the school).
Click “Cancel” next to the lesson you would like to cancel.
A confirmation screen will appear for you to review and finalize the cancellation.
You will receive a makeup credit. Makeup credits have no monetary value and cannot be used as tuition for future lessons.

Go to the menu in your Online Schedules and select “Makeups.” The screen will display all currently available makeup lessons.
Click to select any available makeup lesson.
You may schedule with your primary teacher, or with any other teacher on any instrument.
If you do not see makeups that fit your schedule, check back again as new makeup lessons appear whenever a student cancels a lesson.